The Office of Student System Services provides support to create, implement and maintain certain student systems projects. OSSS works with the appropriate units to create a work request, ITPC template, or campus development proposal for student related projects.

Please send an email to aes_webmaster@uic.edu with all necessary details. The email is routed into our ticketing system and a staff member is assigned and will then be in contact to obtain additional information. The request will be evaluated by OSSS for feasibility, timeline and resource allocation.

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Resource Utilization

Maintenance – 55%: Maintenance is a major part of the operation. It includes Banner upgrades, updating and fixing our currently developed applications, production scheduling, configuration requests, expanding and creating campaigns and communications.

System Analysis – 25%: System Analysis includes troubleshooting Banner problems, working with colleges and administrative departments to devise solutions for changes required by new regulations, campus initiatives, or changes implemented by current business partners, and determining whether and how we can implement a new or changed business process using Banner.

New Development Work – 20%: New development for Banner, related systems, or internal development.

OSSS Application Portfolio

Portal (my.UIC)
UIC Connect – Admissions to Enrollment
Intent to Enroll
Placement Testing processes, extracts, and reports
Orientation System – Undergraduate
Scheduling pre-proofs – Class Schedule pre-proofs website
Non-IBHE certificate request workflow application
Advising Holds Placement
Attribute Loader
Academic Review Documents
Transfer Articulation Table view for advisors
Undergraduate Recruitment Events calendar
Summer College – registration for summer college programs
UIC Global – Application for managing placement tests and providing NetID information for UIC Global students.
UIC Events – sign up for various events including convocation.
Open Seats – students are notified when a seat becomes available.
Open Seats Reporting – Reports for colleges to manage seats.
Daily Section Tally Report – Spreadsheet for departments who manage seats.
Law Anonymous Grading – Application to manage and administer the UIC Law anonymous grading process.
Over 100 data feeds to various systems

Campus Involvement

Student Services Advisory Committee
Student Systems Business Owners
Student ITPC/ESGC (Chair every third year)
Cross Functional ITPC/ESGC
Portal (my.UIC)
UIC Connect
ITLC Subcommittees: IT Infrastructure, Administrative Applications (current chair) and Educational Technologies
Slate/EM Communications
Work Requests
iAdvise